PHILOSOPHY

Exceptional Home Care is driven by the philosophy of commitment to our patients, leadership, and excellence. We recognize the unique physical, emotional, and spiritual needs of each person. We strive to extend the highest level of courtesy, and service to all of our patients, families/caregivers, visitors and each other. 

Our team delivers state-of-the-art home care services with qualified centers of excellence. We engage in a wide range of continuing education, clinical education, as well as other programs for professionals, and the public. 

Our Agency strives to promote the independence of our patients, ensuring their wellness, healing, and best interest within our communities while working together with physicians, family members, and other healthcare professionals as a team. 

Our vision is to deliver and maintain a quality of care that is unmatched for all of our patients. We are committed to stay professional and compassionate, while upholding a level of personal care in which our patients understand the amount of respect that we have for them. 

The primary goal of our Agency is our dedication to providing the highest quality of patient care with compassion, while promoting patient independence, and keeping services as cost effective as possible. We focus on educating families and patients on how to better their lives by taking pride in the services we provide.

MISSION STATEMENT

Our mission is to provide our clients with the highest level of quality, compassionate, and professional care. We strive to enhance our patient’s quality of life by working hand in hand with physicians, family members, and other healthcare professionals to meet your healthcare needs and ensure your wellness.

 

CONTINUITY OF CARE

We coordinate a care plan with your physician to meet your needs. Our program is comprehensive in scope, unique and specific in its service to the individual patient and family.​ 


FAMILY ORIENTED

Our goal is to assist your recovery while promoting your wellness and independence. Developing a partnership with families can only lead to us providing you with the professional excellence in care you deserve.

BILL OF RIGHTS


  • Choose your home health care providers.

  • Be fully informed about your rights and responsibilities for home health care services.

  • Be treated with consideration and respect by all healthcare providers.

  • Participate in the development of your care plan.

  • Privacy and confidentiality.

  • Be given proper identification of every one who provides home health care to you.

  • Voice grievances and recommend changes in home health care services and/or staff without coercion, discrimination, or unreasonable interruption of services.

  • Be given information and notice regarding anticipated discharge of home health care services provided to you.

  • Be given your financial responsibility.